Community guidelines
Version: 1.0
Effective date: 18 Oct , 2025
Applies to: All Everconnected Limited products, websites, apps, services, events, forums, and official social channels (“Platforms”).
Quick summary
Be respectful, truthful, and lawful.
No harassment, hate, sexual exploitation, or illegal activity.
Protect private information.
Follow discussion topics without digression.
Report problems via the in‑app tools or at itd@everconnected.com
1) Purpose & Values
We exist to help people connect and collaborate safely. Our community is built on:
Respect for people and their time.
Safety as a non‑negotiable baseline.
Inclusion across backgrounds and identities.
Integrity—honest, non‑deceptive behavior.
Usefulness—contributions should help, not harm.
2) Scope & EligibilityThese rules apply to all users, creators, admins, partners, and Everconnected staff while using or representing the Platforms.
Age minimum: 18+ only.
3) Expected Behavior
Be kind & constructive. Disagree without personal attacks.
Share accurately. Don’t present conjecture as fact. Cite sources where appropriate.
Respect privacy. Obtain consent before sharing someone else’s info, images, or audio.
Follow the call rules. Stay on topic during live calls; use predefined system messages only.
Follow call moderator guidance. If the system asks you to keep or change discussion topic, please do so.
Report issues. Use in‑app reporting or email itd@everconnected.com
Respect boundaries. Use Report and Block when needed.
Examples (allowed):
Critiquing ideas, not people.
Sharing your lived experience on sensitive topics without targeting others.
Labeling parodies and satire clearly.
4) Prohibited Content & Conduct
We remove the content below and may apply account‑level actions (see §9).
4.1 Harassment & Bullying
Insults, slurs, or demeaning stereotypes targeting a person.
Coordinated brigading, dogpiling, or encouragement of others to harass.
Stalking/doxxing: Publishing or threatening to publish someone’s personal data (home address, phone, financials, workplace, minors’ school, etc.).
4.2 Hate & Extremism
Attacks, dehumanization, or calls for exclusion against protected characteristics (e.g., race, ethnicity, nationality, caste, religion, sex, gender identity, sexual orientation, age, disability, serious disease, immigration status, veteran status).
Praise, support, or representation of violent extremist or terrorist acts and organizations.
Examples (disallowed): “People like X are subhuman,” symbols used to endorse violent extremist groups.
4.3 Violence & Threats
Credible threats of violence or property damage.
Glorification of violence or instructions that facilitate imminent harm.
Depictions of graphic violence without clear educational/news value and context.
4.4 Sexual Safety
Zero tolerance: Non‑consensual sexual content, exploitation, or sexual extortion.
4.5 Self‑Harm & Suicide
Content that instructs or encourages self‑harm or eating disorders.
We allow supportive, recovery‑oriented discussion. When risk appears imminent, we may escalate to emergency services.
If you or someone you know is at risk: Contact local emergency services immediately. Use in‑app report
Self‑harm/Suicide risk so our Safety team can review urgently.
4.6 Deception, Fraud & Platform Integrity
Impersonation of a person or organization without clear parody/critique labeling.
Phishing, scams, malware, or attempts to gain credentials.
Spam: bulk, repetitive, misleading, irrelevant, or automated posting; artificial amplification or engagement farming; link cloaking.
Multi‑level marketing recruitment and get‑rich‑quick schemes.
Misuse of reporting or appeals tools.
4.7 Misinformation With High Risk of Harm
We may remove or reduce the distribution of demonstrably false claims that could cause real‑world harm, including:Public safety and emergency guidance.Health information that contradicts authoritative consensus where harm is likely.
Civic processes (elections, voting logistics) where falsehoods could disenfranchise.
We may add labels, links to context, or require corrections.
4.8 Privacy & Personal Data
Posting someone’s personal data (see doxxing above) or secretly recorded content in private contexts.
Face recognition or biometric data sharing without consent.
Collection or sale of personal data without lawful basis and consent.
4.9 Intellectual Property
Posting or distributing content that infringes copyright, trademarks, or rights of publicity.
Circumventing paywalls or distributing pirated material.
We honor valid takedown notices and maintain a repeat‑infringer policy.
4.10 Illegal & Dangerous Activities
Promotion or sale of illegal goods/services.
Detailed instructions that meaningfully facilitate wrongdoing.Solicitation to trade regulated goods where prohibited.Animal cruelty content.
4.11 AI & Synthetic MediaLabel AI‑generated or heavily edited media when it could be mistaken for real.No deepfakes of private individuals or public figures without clear labeling and consent; never for sexual or exploitative purposes.No synthetic media that materially deceives about civic processes, emergencies, or public safety.
Bots must self‑identify and follow rate limits; no mass automation without approval.
5) Sensitive Topics: Additional Expectations
Health & Finance: Share responsibly, cite reputable sources, avoid prescriptive “advice” unless you’re qualified and permitted by law.
Politics & Civic Content: Debate is welcome; do not spread disenfranchising falsehoods. Political advertising must comply with all laws and our ads policies
News & Crises: Don’t mention unverified casualty numbers, locations of victims/witnesses, or operational details that could endanger people.
6) Groups, Events & Offline Safety
Group and event hosts are responsible for additional house rules consistent with these Guidelines.
For in‑person events: obey venue rules, local laws, and safety requirements; provide a clear contact for incidents; do not disclose venue details that could endanger participants.
Alcohol, age‑restricted or regulated activities must follow law and platform policy.
7) Reporting and blocking
Use Report on the user/session and choose a reason; you’ll receive an acknowledgement. Blocking immediately stops contact and future matching; you can unblock in Settings. False or bad-faith reports breach these Guidelines.
8) Enforcement & Penalties
We consider context, intent, severity, reach, and history. Actions may include:
Content‑level:Removal; warning; age‑gating; labels; fact‑checks; reach reduction; feature limits.
Account‑level:
Tier 1 (Minor): Temporary feature limits; educational warning.
Tier 2 (Moderate): 24–30‑day restrictions; strikes.
Tier 3 (Severe): Suspension; permanent ban; device/phone verification required to return.
Immediate zero‑tolerance: Child sexual exploitation, credible threats, terrorist content, large‑scale fraud → permanent ban and possible law‑enforcement referral.
Strike system (default):
1st: Warning (or short restriction)
2nd: 7‑day restriction
3rd: 30‑day restriction
4th: Permanent ban
🔧 Adjust per product; some categories skip straight to permanent action.
Evasion: Creating new accounts to bypass enforcement is prohibited.
9) Reporting, Takedowns & Appeals
Report tools: In‑app Report button or email itd@everconnected.com
Emergency risk: Use “Self‑harm/Suicide risk” or “Imminent harm” for priority escalation.
IP claims: mail to itd@everconnected.com
Appeals: Most actions can be appealed once within 30 days. Provide context and any evidence. We’ll confirm receipt and aim to decide within 30 days. Repeated or bad‑faith appeals may be limited.
Transparency: We may publish high‑level enforcement stats periodically.
10) Data & PrivacyWe handle reports, evidence, and enforcement data under our Privacy PolicyWe may retain report data to improve safety and meet legal obligations.Do not solicit or share others’ personal data without consent and lawful basis.
11) Moderators & Admins (Roles & Responsibilities)
Everconnected moderators and community admins must:
Apply rules consistently and document rationale for severe actions.
Avoid conflicts of interest; escalate cases involving friends or colleagues.
Preserve evidence for severe violations (IDs, timestamps, URLs).
Use the least restrictive effective action, except for zero‑tolerance categories.
Respect user privacy; share case details only with authorized teams.
House rules starter kit (for group admins):
Topic boundaries & posting frequencyNo off‑topic promotions; disclose affiliationsHow warnings work; when posts are removedHow to contact the admin team for disputes
12) Regional Requirements
No additional regional rules apply today. If that changes, we will publish jurisdiction-specific addenda here.
13) Changes to These Guidelines
We may update these Guidelines to address new risks, products, or laws. Material changes will be announced in‑app / email / blog with an effective date.
14) Contact
itd@everconnected.com