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February 2024

Writing the rules of a kinder place

Some of the most important work is the least glamorous. While the research took shape, we started drafting the documents that quietly protect everyone who shows up: a terms of service, a privacy policy, an end-user agreement. Nobody joins an app for the fine print, but the fine print is where a community tells you whether it can be trusted.

We took it seriously because of what Everconnected asks of people. It asks you to be honest, to talk about things that matter, sometimes to be vulnerable with someone you have only just met. A space that asks for that has to earn it, not just promise it. So the protections came first: clear rules of conduct, real consequences for breaking them, and a privacy stance designed to make honesty feel safe rather than risky.

A lot of the safety lives in the architecture itself. Profiles carry no face and no name. One-to-one conversations are generally not recorded. Reviews are double-blind, so nobody is performing for a rating. The platform is for adults only. None of these are afterthoughts bolted on later; they are the rules of the place, written down before the first person ever signed in.

We wanted to build somewhere kind. Kindness, it turns out, is partly a design decision and partly a set of promises you are willing to keep.