Privacy Policy

Who we are

everconnected is operated by Everconnected Ltd, a company registered in England and Wales (Company No. 14828305) (“we”, “us”). We are the data controller for the everconnected website and app, a space for authentic, anonymous, one-on-one conversations. If you have any questions, contact us at [email protected].

Information we collect

We aim to collect only what we need to give you a meaningful experience:

• Account details, such as your email address when you create an account.
• Profile information, details you choose to share, such as interests, values and preferences used for thoughtful matching.
• Conversation activity, the messages and prompts within your sessions, so the experience works and stays safe.
• Usage & device data, basic technical information such as device type, app version and general usage, to keep the service reliable and improve it.

How we use your information

We use your information to:

• provide, maintain and improve everconnected;
• match you thoughtfully with other members based on shared values and interests;
• keep the community safe and enforce our Community Guidelines;
• communicate with you about updates, new features and support;
• comply with our legal obligations.

Anonymity at the core

everconnected is built so you can connect authentically while staying anonymous to the people you talk with. Other members do not see your real identity. We hold the minimum information required to run the service and protect the community.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate everconnected (for example, hosting and analytics), bound by confidentiality obligations, and where required by law or to protect the safety of our community.

Contact forms and spam protection

When you submit a form on our website, such as the contact form, your submission is processed by our forms provider (Web3Forms) so we can receive and reply to it. To prevent spam and abuse, those forms use Google reCAPTCHA, which collects device and usage information and is subject to Google’s Privacy Policy and Terms of Service.

Data retention

We keep your information for as long as your account is active or as needed to provide the service. When you ask us to delete your account, we remove or anonymise your personal data, except where we are required to retain it for legal reasons.

Your rights and choices

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion of your information;
• object to or restrict certain processing;
• withdraw consent at any time.

To exercise any of these rights, contact us at [email protected] and we’ll respond within a reasonable time.

Security

We use technical and organisational measures designed to protect your information. No method of transmission or storage is ever completely secure, but we work hard to safeguard your data and continually improve our protections.

Children

everconnected is not intended for anyone under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.

International users

everconnected may be accessed from around the world. By using the service, you understand your information may be processed in countries other than your own, with appropriate safeguards in place.

Changes to this policy

We may update this policy from time to time. When we make material changes, we’ll update the date above and, where appropriate, let you know in the app or by email.

Contact us

Questions about your privacy? Reach us any time at [email protected].